Skills & Competencies for IT Capacity Planning Manager

IT Capacity Planning Manager job profile

JOB SUMMARY for IT Capacity Planning Manager

Manages staff responsible for monitoring the organization's data processing and storage needs and develops long-term plans to meet business requirements.

JOB RESPONSIBILITIES for IT Capacity Planning Manager

Develops policies for network storage system troubleshooting, updating and general maintenance. Documents problems and solutions and serves as the point of contact for network capacity related issues. Allocates storage space, plans for future projects or acquisitions, reviews hardware and software configurations and makes suggestions for appropriate storage or backup models.

IT Capacity Planning Manager SALARY RANGE

BASE 50%
$159,502
TOTAL 50%
$174,526
Job Level
M02
Job Code
IT10000331
Education/Degree
Bachelor's Degree
Reports To
Head of a Unit/Department

IT Capacity Planning Manager Skills and Competencies List

Proficiency Levels and Behavioural Indicators
Salary.com identifies five increasing levels of proficiency for each skill/competency. Some jobs require only a relatively low level of proficiency in each skill/competency, while other jobs will require a more advanced level of proficiency in the same skill/competency. These levels rate the degree of proficiency (skill level, expertise) we expect the incumbent to perform in the given skill/competency for the given job. Note that we intentionally do not associate timeframes or years of experience in performing the skill/competency because that can be misleading. Proficiency levels identify what the incumbent knows and can do rather than how long they have been doing it. Also, note that the proficiency levels are cumulative, e.g., a level 4 proficiency implies the ability to perform all the behaviors at the lower levels.
Check each IT Capacity Planning Manager skill and competencie below to view definitions.

10 general skills or competencies (Job family competencies) for IT Capacity Planning Manager

1 Job Family Competencies – Enterprise Analysis
Proficiency Level -3
Skill definition-Analyzing business needs and enterprise capability gaps to develop strategic solutions and identify business growth opportunities.
Level 1 Behaviors
(General Familiarity)
Describes key techniques and methods in performing enterprise analysis.
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Level 2 Behaviors
(Light Experience)
Conducts business needs analysis to understand issues impacting the enterprise.
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Level 3 Behaviors
(Moderate Experience)
Analyzes and investigates discrepancies related to enterprise business systems.
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Level 4 Behaviors
(Extensive Experience)
Delivers integrated enterprise-wide solutions to resolve specific needs and demands of the business.
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Level 5 Behaviors
(Mastery)
Creates strategic business plans and solutions to achieve high-level enterprise business goals.
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2 Job Family Competencies – Information Technology Infrastructure Library (ITIL)
Proficiency Level -3
Skill definition-Insight into the application of this set of best practices for delivering and managing efficient IT support services.
Level 1 Behaviors
(General Familiarity)
Cites examples of common Information Technology Infrastructure Library practices and processes.
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Level 2 Behaviors
(Light Experience)
Applies key ITIL implementation procedures in delivering efficient IT support services.
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Level 3 Behaviors
(Moderate Experience)
Handles and resolves various escalated support issues to improve serviceability.
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Level 4 Behaviors
(Extensive Experience)
Collaborates with other team members on improving and supporting other ITIL processes.
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Level 5 Behaviors
(Mastery)
Builds solutions and framework to resolve highly complex ITIL issues.
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3 IT Capacity Planning Manager - Skill and Competency
Proficiency Level - 3
4 Skill and Competency - IT Capacity Planning Manager
Proficiency Level - 4
5 Competency for - IT Capacity Planning Manager
Proficiency Level - 5

10 soft skills or competencies (core competencies) for IT Capacity Planning Manager

1 Core Competencies – Business Acumen
Proficiency Level -3
Skill definition-Insight into our organization's business, goals, and values. Ability to design and implement initiatives that facilitate successful outcomes.
Level 1 Behaviors
(General Familiarity)
Describes how our business makes money and our key business objectives.
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Level 2 Behaviors
(Light Experience)
Assists in designing business models and operating plans.
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Level 3 Behaviors
(Moderate Experience)
Analyses the business impact of demographic changes; suggests effective responses.
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Level 4 Behaviors
(Extensive Experience)
Consults on the selection and adjustment of the go-to-market strategy.
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Level 5 Behaviors
(Mastery)
Builds a mentoring model to ensure a continuous increase of business sense within our business.
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2 Core Competencies – Budgeting
Proficiency Level -2
Skill definition-Applying specific policies, tools and practices to plan and prepare projected revenues, expenses, cash flows, and capital expenditures.
Level 1 Behaviors
(General Familiarity)
Compiles a list of basic issues and risks for conducting our budget processes.
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Level 2 Behaviors
(Light Experience)
Applies established guidelines for conducting our budgeting processes.
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Level 3 Behaviors
(Moderate Experience)
Communicates budget objectives and plans to help identify financial trends and create budget forecasts.
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Level 4 Behaviors
(Extensive Experience)
Anticipates organizational income and expenses to make forecasts and develop budget plans.
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Level 5 Behaviors
(Mastery)
Adapts relevant industry trends on techniques in financial budgeting in our organization.
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3 IT Capacity Planning Manager - Skill and Competency
Proficiency Level - 3
4 Skill and Competency - IT Capacity Planning Manager
Proficiency Level - 4
5 Competency for - IT Capacity Planning Manager
Proficiency Level - 5

Summary of IT Capacity Planning Manager skills and competencies

There are 0 hard skills for IT Capacity Planning Manager.
10 general skills for IT Capacity Planning Manager, Enterprise Analysis, Information Technology Infrastructure Library (ITIL), IT Architecture, etc.
10 soft skills for IT Capacity Planning Manager, Business Acumen, Budgeting, Resource Management, etc.
While the list totals 20 distinct skills, it's important to note that not all are required to be mastered to the same degree. Some skills may only need a basic understanding, whereas others demand a higher level of expertise.
For instance, as a IT Capacity Planning Manager, he or she needs to be skilled in Business Acumen, be proficient in Budgeting, and be skilled in Resource Management.

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